Contact Us
Get in touch with our team for support, questions, or business inquiries
General Information
@Email Support
- General inquiries:
hello@askdatabot.com - Technical support:
support@askdatabot.com - Privacy & legal:
privacy@askdatabot.com
💼Business Hours
- Monday - Friday:
9:00 AM - 6:00 PM PST - Saturday:
10:00 AM - 2:00 PM PST - Sunday:
Closed
Emergency support available 24/7 for Enterprise customers.
Department-Specific Contacts
Sales & Partnerships
Interested in our enterprise solutions or partnership opportunities? Reach out to discuss custom pricing and implementation.
sales@askdatabot.comData Consulting Services
Need expert help with your data analysis? Our team of data scientists and analysts from top tech companies can provide customized insights.
consulting@askdatabot.comMedia & Press
For press inquiries, media kits, and interview requests with our founding team.
press@askdatabot.comResponse Times
We strive to respond to all inquiries promptly:
- General inquiries: Within 24 hours during business days
- Technical support: Within 4-8 hours for paid customers, 24 hours for free users
- Sales inquiries: Within 2 hours during business hours
- Privacy & legal: Within 48 hours
- Accessibility issues: Within 2 business days with priority handling
Note: Response times may be longer during weekends and holidays. For urgent technical issues, Enterprise customers can contact emergency support.
Alternative Contact Methods
Live Chat Support
Get instant help with our live chat feature available on our main website during business hours for technical questions and account issues.
Go to Live ChatCommunity Forum
Join our community forum to ask questions, share insights, and connect with other data professionals using Ask DataBot.
Our Commitment to You
At Ask DataBot, we're committed to providing exceptional support and service. Our team includes data experts from Facebook, TikTok, Amazon, and Twitch who understand the complexities of data analysis and are here to help you succeed.
Whether you're just getting started with data analysis or you're looking to scale your analytics capabilities, we're here to support you every step of the way.
Thank you for choosing Ask DataBot. We look forward to helping you democratize data analysis!