Privacy Policy

Information We Collect

At Ask DataBot, we collect information you provide directly to us, such as when you create an account, upload data files, or contact us for support. This may include:

• Personal information (name, email address, company information)
• Data files and analytics queries you submit to our platform
• Communications with our support team
• Usage data and analytics about how you interact with our services

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our AI-powered data analysis services
• Process and analyze your data to generate insights and reports
• Communicate with you about our services, updates, and promotional offers
• Ensure the security and integrity of our platform
• Comply with legal obligations and protect our legal rights

Data Security and Retention

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Your data files are encrypted in transit and at rest, and access is strictly limited to authorized personnel.

We retain your personal information and data files only as long as necessary to provide our services or as required by applicable law. You may request deletion of your data at any time by contacting us.

Information Sharing

We do not sell, rent, or share your personal information or data with third parties, except:

• With your explicit consent
• To comply with legal obligations or respond to lawful requests
• To protect our rights, property, or safety, or that of our users
• With trusted service providers who assist us in operating our platform (under strict confidentiality agreements)

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access, update, or delete your personal information
• The right to object to or restrict certain processing of your data
• The right to data portability
• The right to withdraw consent where processing is based on consent

To exercise these rights, please contact us using the information provided in our Contact section.

Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience on our platform. These technologies help us understand how you use our services, remember your preferences, and provide personalized content and advertisements.

You can manage your cookie preferences through your browser settings or our Cookie Settings page.

Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. We will notify you of any material changes by posting the updated policy on our website and updating the “Last updated” date.

If you have any questions about this Privacy Policy, please contact us at privacy@askdatabot.com.